Welcome to Mutez — Where Your Style Speaks Free Shipping on Orders Above Rs. 4,000 24/7 WhatsApp Support Trendy. Comfortable. Affordable Mutez Pakistan , 24/7 Support , Nationwide Delivery ,Easy Returns with Unboxing Video. Discover the Latest Trends in Khaddar, Cotton & Streetwear Upgrade Your Wardrobe with Mutez | Premium Quality Special offer: enjoy 3 months of shopify for $1/month
Happy Customers Say!
I ordered a 2-piece cotton suit from Mutez and the quality was beyond my expectations! The fabric feels premium and the stitching is perfect. Definitely ordering again soon
Loved my experience with Mutez! The delivery was quick, packaging was neat, and the outfit looked exactly like the pictures. Highly recommend this store.
Bought a shirt from their new collection and it’s super comfortable. The material feels soft and breathable — perfect for daily wear. Great job, Mutez
Their customer service is amazing! I had a size issue, and they helped me through the exchange process immediately. Very professional and responsive team.
Mutez has become my go-to clothing brand. The designs are trendy yet modest, and the prices are reasonable for the quality they offer. 10/10 experience
I was impressed with how fast they delivered my parcel. The outfit was packed beautifully and looked even better in person. Great service and top-notch quality
I ordered for the first time and was a bit unsure, but everything went smoothly — from ordering to delivery. The outfit fits perfectly and feels premium. Highly satisfied!
I love my lash tint! I don't have extremely blonde lashes, but I do like that they can be even darker than they are. It makes my eyes stand out more and I love the way it looks!
Frequently Asked Questions
1. Where does Mutez deliver?
Mutez currently delivers all across Pakistan through reliable courier partners. We ensure that your order reaches you safely and on time, no matter where you are.
2. How long does delivery take?
Orders are processed within 1–3 business days after payment confirmation.
Once shipped, delivery usually takes 3–5 business days depending on your location.
3. Do you offer free shipping?
Yes, we offer free standard shipping on all orders above Rs. 4,000.
For orders below this amount, standard delivery charges apply and are calculated at checkout.
4. What is your return and exchange policy?
We accept returns and exchanges within 24 hours of delivery.
The product must be unused, unworn, and in original packaging with all tags intact.
An unboxing video from the moment of opening the parcel is required for proof.
5. How can I request a return or exchange?
To request a return or exchange, email us within 24 hours of receiving your order.
Please include your order number, reason for return, and unboxing video for quick processing.
6. Who pays for the return shipping?
Customers are responsible for the cost of return shipping.
We do not charge any restocking fees, and refunds are processed once the returned item is inspected.
7. How long does it take to receive a refund?
Once your return is approved, your refund will be processed to your original payment method (e.g., PayPal or bank account) within 5–7 business days, depending on your payment provider.
9. Can I cancel my order after placing it?
Yes, you can cancel your order within 24 hours of placing it by emailing Support@mutez.pk or messaging us on WhatsApp (0310-1279244).
If your order has already been shipped, cancellation will no longer be possible.
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